Are you a Housing Association or Council tenant?

As a tenant living in a council or housing association property, you have the right to live in a safe and well-maintained home.

Check to see if you could qualify for a housing disrepair claim

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    See if we can help

    Have you contacted your Landlord about repairs that need to be carried out and still haven’t had your repairs completed?

    We will provide a free assessment of your housing disrepair. Our Solicitors will establish whether you could have a successful claim. If they believe you have a good case they will act for you on a no win no fee basis. Typically this will be 25% of your total compensation*. The main thing is that we will ensure all repairs are carried out by your landlord and we do not deduct anything from the cost of repairs.

    Find out how we can help ensure your disrepair is fixed and recover any compensation due.

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    What Counts As Housing Disrepair?

    Have you contacted your Landlord about repairs that need to be carried out and still haven’t had your repairs completed?

    As a tenant of any rented property from the local council or housing association, you have the right to live in a safe and well-maintained home. Your landlord has a legal responsibility to carry out repairs you have reported to them in a satisfactory and timely manner.

    If you’ve complained about any of the repairs listed below and they’ve still not been completed, we could help by ensuring your landlord carries out the repairs!

    Unfortunately we are unable to assist if your tenancy is currently with a private landlord and not a housing association or council. 

    • Water damage
    • Damp or mould
    • Damaged or leaking roof or guttering
    • Broken or rotten windows and doors
    • Broken appliances that were included in your tenancy
    • Broken bathroom fittings
    • Internal damage to wallpaper, paint, carpets and curtains (If included in the tenancy)
    • Damage or faulty electrics
    • Damage to internal gas and water pipe work
    • Any other damage to your property

    If you have reported any of these repairs to your landlord and they have not been completed in a timely manner, you can claim – ‘No Win -No fee*’.

    How can we help?

    Our expert housing repair solicitors are dedicated to clients, ensuring the best outcome is made available to you and support is given every step of the way!

    Each client will be provided with their own housing disrepair specialist who will carry out their case from beginning to completion.

    They will work on your behalf to ensure your landlord carries out any necessary repairs and recover any compensation due.

    Who can I claim against?

    As a tenant of any house you have certain rights. One of those is that your landlord has an obligation to keep your home safe and in a reasonable state of repair. They also have a duty to make sure that any defects you report to them are repaired in a timely manner.  If they do not do that you have a right to make a claim to receive compensation and ensure the repairs are carried out!

    Latest reports evidence that 525,000 social homes are currently being rented at sub-standard living conditions. That is nearly 1 in 7 of all social home across England. 244,000 of these homes are deemed to have a category one safety hazard, the highest category of risk. (Data provided by the government-commissioned English Housing Survey which can be viewed here).

    FAQs

    As a tenant of any house you have certain rights. One of those is that your landlord has an obligation to keep your home safe and in a reasonable state of repair. They also have a duty to make sure that any defects you report to them are repaired in a timely manner. If they do not do that you have a right to make a claim to ensure your landlord makes the necessary repairs and potentially receive compensation!

    If you have any problems with your local council house or a housing association property such as any damage internally or externally, then it is very likely you have a claim. Contact us and let us see if we can help you.

    You will need to get in touch with us first; we can call you back to avoid you incurring charges. You will then speak to one of our specialist advisors who will do a quick assessment of your case. After this, if appropriate, we will arrange for someone to visit your home and take pictures of any damage. After we have documentary evidence we will offer to work on your case on a ‘No Win -No Fee*’ basis. You can then relax, whilst your solicitor does the rest!

    We have great knowledge of how to present your case, so you have the greatest chance of success. Our solicitors and surveyors who will look after your case, on a ‘No Win No Fee*’ basis.  Together we control the whole process for you, giving you peace of mind that your voice is being heard and taken seriously!

    We do not charge for assessing your case. We operate a strict ‘No Win No fee’ policy. If your case loses, it won’t cost you a penny. You only pay when your case is successful and the cost would be simply deducted from any compensation you receive. This amount will never exceed 25% of your total compensation. However, the main things is that we will ensure all repairs are carried out by your landlord and we do not deduct anything from the cost of repairs.